Terms and Conditions

1. Bookings

All bookings are requests until confirmed by Semeton Tour and Travel via WhatsApp or email. Confirmation includes the date, pickup time, inclusions, and final price.

2. Prices & payment

Prices are shown in Indonesian Rupiah (IDR). Converted prices in other currencies are estimates. Payment is made after confirmation by cash, card, or bank transfer as agreed.

3. Cancellations

Free cancellation up to 24 hours before the start time for day tours and transfers. Multi-day packages and tickets purchased on your behalf may carry partner cancellation fees, which we will disclose before confirmation.

4. Changes

We may adjust itineraries for safety, weather, traffic, or ceremonies. If a significant part of a tour cannot run, we will offer an alternative date or a refund for that part.

5. Your responsibilities

Please be ready at the agreed pickup time, follow your driver or guide's safety instructions, and respect local customs, including temple dress codes.

6. Liability

Activity partners hold their own licences and insurance. We recommend all travellers carry personal travel insurance.

7. Contact

Questions? Email hello@semetontravel.com or WhatsApp +62 812-0000-0000.